Frequently Asked Questions
Support Team
Last Update 3 年前
| Questions | Answer |
|---|---|
| How can I stack my codes? | Please visit: https://deskcove.com/stack-codes |
| Can I change my currency? | An update is coming that will allow you select a currency for your team. |
| Where is the community group? | https://www.facebook.com/groups/deskcove |
| Where can I request features / ideas? | https://feedback.deskcove.com |
| Where can I view the public roadmap? | https://feedback.deskcove.com |
| Is there any help documentation? | https://deskcove.com/help |
| Will you be adding customization to settings such as idle time, screenshot frequency, and other settings? | Yes, we are working on those. |
| Can we have screenshot blur functionality? | Yes, we are working on this functionality. |
| Can I set another admin for my team? | Not, at the moment. But, we will be adding this capability as well. |
| Is each AppSumo code 5 employees? | Yes, that is correct. |
| Does team owner count as user / employee? | Yes, it does. |
| Can we have the reports sent in email? | Not at the moment. We will be adding this ability in the near future. |
| Will you be adding Integrations? | Yes, we will be adding integrations directly and via integration aggregators. Planning out the details. |
| Where can I set the settings for each employee? | https://app.deskcove.com/home/settings in the Features tab. Make sure you logout and log back in the client after making the changes. |